River's Edge Client Relations Specialist


Client Relations Specialist

River’s Edge Goat Dairy

8102 Wellington Rd 109, Arthur, ON N0G 1A0 CANADA

What can you expect?

-You will be joining a small, intimate, forward thanking team consisting of the owner and a partner of River’s Edge Goat Dairy and two other staff members. The team, or portions of the team, will meet frequently to work together to set goals, establish plans/projects and measure the results of these plans/projects. Assigned tasks will be completed independently under the direction of the farm owner.

-In your first weeks, you will be learning the systems, becoming acquainted with the farm and develop an understanding of existing clients and client needs.

What is in it for you?

-Mentorship from the farm owner, access to relevant learning materials, and building incredible personal relationships while supporting a business that puts the needs of our animals, clients and members and the environment as top priorities.

-Competitive pay (salary and potential bonus)

-Entitled to three weeks of vacation during our down time (November to February), 2 personal days, time off to give back to your community, 5 sick days, access to purchase health and dental insurance if desired.

-Staff product discount.

We will count on you to:

-Support the farm owner and the partner, as first point of contact for day-to-day communications with clients and members.

-Provide quality day to day service on client and member deliverables, including potential, new and existing clients.

-Assist with marketing and sales plans, execution of sales and marketing projects.

-Support the product production team by providing information on inventory and client and member needs.

-Provide an effective communication bridge between clients and members, production team and the owner and partner.

-Bring even more productivity and growth to an already established and thriving business.

What you need to have:

An education in communications, marketing, business, agriculture or similar.

Possess a solid understanding of the importance for local food, retail and wholesale sales, online marketing and client/member satisfaction.

Proficiency with MS Office, and online apps such as Facebook, Instagram, Slack, Bookmark and Email.

Excellent written and verbal communication skills.

Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.

What makes you stand out:

Experience working with clients and understanding their wants and providing their needs.

Experience planning, participating and executing functions, live or virtual.

Interested applicants: Please send a cover letter and resume to Katie Normet. Your cover letter should reflect why you would like to work with River's Edge Goat Dairy and outline your skills and passions that make you feel you are a good fit for this farm and dairy. mailto:riversedgekatie@gmail.com

River's Edge Goat Dairy